Conditions of Sale and Use

It is specified beforehand that the present conditions govern the sales, by Detangosetrata bvba, of all the products available on site These conditions apply other than all other conditions.

Seller’s Identification : bvba DETANGOSETRATA , 34-36 Scheikundigestraat  – 1070 Brussels – Belgium, 

Company number : 0847.968.357 – RPR Brussel.

EU VAT : BE 0847.968.357

Bank: IBAN : BE19 7340 3489 1212 // BIC: KREDBEBB

1 Price

1.1 – The prices of our products are indicated in euros all inclusive of tax except share in the expenses of treatment and sending. These prices are communicated in Euros.

1.2 – In the event of order towards a country other than Belgium you are the importer of the products concerned. We advise you to inform you about these aspects near your local authorities.

1.3 – All the orders whatever their origin are payable in Euros.

1.4 – reserves the right to modify their prices constantly but the products will be invoices on the basis of tariff in force at the time of the recording of the orders subject to their availability.

2 Order

On Internet: the contractual information is presented in English language and will be the subject of a confirmation taking again this contractual information at the latest at the time of the delivery.

3 Confirmation

When you click on the “confirm” button my order after the process of order, you state to fully accept this one as well as the entirety of these General Conditions of Sale and without reserve. The data recorded by constitute the proof of the whole of the transactions passed through and its customers. The data recorded by the system of payment constitute the proof of the financial transactions.

4 Availability

Our offers of products are proposed within the limit of stocks available. The exactitude of your co-ordinates ensure: name, e-mail, addresses and telephone number. To check at the time of the order, article by article, that the number, the color, the size, the price are well taken into account in your purchase order. When a product is not available any more, this one posts SOLD OUT and it is not possible any more for you to order it. However according to the availability of our suppliers, the product could be again in stock on the site and you will be able if you wish it in being informed by e-mail.

5 Delivery & pick up

If you chose, “pick up at Detangosetrata showroom” option, please show up with a print of the order, at Detangosetrata, Euclides center, rue du chimiste 34-36 ,1070 Brussels.

Your items will be available 48 hours after your purchase. Your order will be at your disposal for 10 days maximum. Detangosetrata business center is open from Monday to Friday from 10 till 17 h only on appointment by mail or telephone call +32(0)473/503405.

The products are delivered to the address of delivery you indicated during the process of order. Detangosetrata is working with bpost/ Bpack world or Dpd with tracking number.

The delivery cost are automatically calculated as soon as you constitute your basket of purchases and appear in the rising final one at the time when you finish your order. When we treat your order and process with the sending of the parcel we will transmit you by e-mail the number corresponding to your parcel. All the custom charges incurred are the responsibility of the customer. In the event of loss or of deterioration of the product during transport, the customer will have to inform the conveyor of it as fast as possible.
The port will be done via the bpost or Bpack world service of the Belgian Post, or Dpd and you will be able to follow your parcel by typing your tracking number on the site of the transporter. In the event of unusual delay, a mail will be addressed to you.

6 Payment

All the orders dispatched in Belgium are expressed in Euros all inclusive of tax (21% VAT). will accept your payment with a bank tranfer to our KBC bank account.
 Your paiement can also be done and securised by Paypal.

If the amount of your order is equal or higher than 400 €, will accept payment only by Paypal.

We may ask further information about your identity in order to secure the payment.

7 Return / exchange

Detangosetrata is committed to providing you products of high quality. If you are not satisfied with your order, Detangosetrata commits itself to exchange or refund you the products concerned. The expenses of return will be then payable by you. You have a 10 days deadline as from the date of reception to return us the products after a return authorization which can be obtained by e-mailing If you want to return undamaged or complete items, the cost of return will be payable by you. The contents of Detangosetrata want to be precise, however, no responsibility is assumed by Detangosetrata. 
Perfume, lingerie and music products are not exchangeable or refundable.

Products on sale or in promotion can not be returned nor exchanged.

Unidentified returns may be returned to the sender.

Broken, incomplete, worn or used products may not be returned nor exchanged, or will be returned to you and the cost of the shipping will be payable by you.

All rights reserved. Complaints in legal matter must be addressed to the commercial court of Brussels.

All additional requests for information must be addressed to:

8 Information / order follow up

For any information or question :

Contact concerning the products and orders Follow-up :

Louise (or Sandrina (32) 473 473 50 34 05

9 Intellectual property

All the texts, comments, works, illustrations and images reproduced on the website are reserved for the title of the royalty and intellectual document of title worldwide. For this reason and in accordance with the provisions of the Code of the Intellectual Property, only a private use is allowed unless special dispositions are previously made, following the code of the intellectual property. Any other use is constitutive of counterfeit and sanctioned with the Intellectual document of title except preliminary authorization of Any reproduction total or partial of the catalogue of is strictly prohibited.

10 Responsibilty

The offered products are in conformity with the Belgian legislation into force. It rests with to you to check near the local authorities the possibilities of import or use of the products or services that your plan to order. The reproduced photographs and texts illustrating the products presented are not contractual. Consequently, the responsibility for Detangosetrata could not be committed in the event of error in one of these photographs or one of these texts. could not be held for person in charge for the in-execution of the contract concluded in the event of unavailability or out-of-stock condition of the product, of cause beyond control, disturbance or all-out strike or partial in particular of the mail service and means of transport and/or communications, flood, fire. will not incur any responsibility for all consequential damages because of present, trading loss, loss of profit, loss of chance, damage or expenses.

11 Applicable duty - Complaint

This contract is subjected to the Belgian law. The language of this contract is the Dutch language. In the event of complaint, the Belgian courts will be only qualified.

12 Personal information

Detangosetrata is committed not revealing with thirds information that you communicate to us. Those are confidential. They will be used by its internal services only for the treatment of your order and that to reinforce and personalize the communication and the offer cultural and produces reserved to the customers of Detangosetrata, in particular by the newsletters of to which you will have subscribed as within the framework of the personalization of the site according to your centers of interests. 
However, when you go on starting from certain sites partners of and identified like such, the data concerning you are likely to be exceptionally communicated to thirds.



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